Effective Date: June 1, 2025 - This policy applies to all physical goods purchased from PranaIndia, ensuring transparent and reliable delivery of your spiritual essentials.
This Shipping & Exchange Policy applies to all physical goods including gemstones, puja items, and future merchandise purchased via www.pranaindia.com, operated by Margdarshan Wellness LLP (GSTIN: 29ACDFM2644R1ZK).
We ship to all states and union territories of India using reputed logistics partners.
Carriers Include:
India Post, Blue Dart, Delhivery
Available to most countries worldwide. Rates and delivery times vary by destination.
International Carriers:
DHL, FedEx
Orders are packed and dispatched within 2–3 business days of payment confirmation.
5–7 business days from dispatch
7–14 business days from dispatch
(may vary by country)
You'll receive shipment details and tracking information via WhatsApp once your order ships. Please ensure your WhatsApp number is up to date when placing an order.
Shipping charges are calculated based on weight, dimensions, and destination. Exact charges will be communicated via WhatsApp before dispatch.
Cancellations are not accepted once an order is placed.
Returns and exchanges are not available under any circumstances.
If your order arrives damaged, please notify us via WhatsApp within 48 hours with photo evidence. We will assess each case individually.
All shipping, delivery, and payment details—including invoices and other documentation—are shared exclusively through WhatsApp. This ensures direct, immediate communication for all your order updates.
Get instant support for shipping and order status
Please read this policy carefully before placing your order. By purchasing from PranaIndia, you acknowledge and agree to these shipping and exchange terms. Due to the spiritual and personalized nature of our products, all sales are final.
We are professional astrologers and priests, happy to offer our services to all
